From Boomers to Zoomers - part 2
7-minute read
Over the next decade, workplace design and layout are expected to undergo significant transformation, driven by evolving employee values and perspectives, technological advancements, and a shift in power towards employees, especially top talent with increasing expectations. Let’s explore the key changes likely to shape the future of workspaces.
Green Spaces
Green spaces, which include areas with natural elements like plants and greenery, are projected to become a key attraction in the workplace, and they may be one of the simplest and most cost-effective changes to implement. This shift is largely driven by millennials, who, according to a 2015 Herriot-Watt study, initially showed little interest in green office spaces. However, as they became the dominant workforce demographic, studies such as a 2024 Deloitte survey found that 42% of millennials have changed jobs or industries due to environmental impact concerns, highlighting their growing emphasis on corporate ethics and sustainability.
London boasts the highest number of green buildings, with nearly 3,000 green-rated structures, making it one of the most ESG-friendly cities in the world. This trend is set to continue, driven by government regulations on energy efficiency, including EPC standards. A 2024 Deloitte survey revealed that 46% of Gen Z have switched jobs or industries due to a preference for ethical brands, following in the footsteps of millennials in prioritising sustainability and corporate responsibility in their workplace choices.
Diversity and inclusivity
Millennials and Gen Z value diversity and inclusivity, and office designs are evolving to reflect these priorities. Workspaces are being tailored to meet the needs of all employees, from accessible workstations for those with disabilities to gender-neutral restrooms. Companies like Microsoft and IKEA are leading the way by implementing height-adjustable desks, wider aisles, and adaptive technologies to ensure accessibility for all. Additionally, gender-neutral restrooms are becoming common to promote inclusivity for all gender identities.
Office designs are also incorporating diverse artwork and signage to foster an environment that reflects equality and representation. Research from McKinsey & Company shows that inclusive workplaces drive innovation and satisfaction. As Millennials and Gen Z continue to shape workplace culture, businesses that prioritise inclusivity will be better positioned to attract and retain top talent.
Technological implementation
Gen Alpha and the majority of Gen Z have grown up in a tech-driven world, and businesses must recognise that catering to these generations requires substantial investment in technology. This shift is already evident in IT decision-making, with 51% of Gen Z and Millennial decision-makers in the UK holding senior positions in IT and technology, compared to just 44% of their Gen X and Baby Boomer counterparts.
Offices must integrate technology, such as collaboration platforms, analytics, and even smarter furniture, to meet the expectations of Millennials and Gen Z. According to 2024 Deloitte survey, these generations expect flexible work environments and seamless communication, regardless of location. One suggestion is to implement tools like XY Sense, which allow businesses to monitor office occupancy, available facilities, and availability in real time. The World Economic Forum notes that while the initial investment in technology may be significant, it reflects the tech-driven environment that Gen Alpha and most of Gen Z have grown up with. Ignoring these advancements could be costly for businesses looking to attract and retain future talent. A survey by Adobe revealed that 70% of Gen Z respondents would leave their job for a company with better technology, highlighting that a comprehensive approach to technology is essential for office design and implementation.
Technology goes beyond just computers. Innovations in office furniture, such as the ergonomic chair, have been significant milestones, and this evolution continues. Businesses should also consider investing in height-adjustable desks, temperature-controlled chairs, and sound-absorbing furniture to further enhance the technological layout and overall comfort of their office spaces.
Breakout areas
There is a significant shift in how Gen Z, and to some extent millennials, view mental health and well-being, which will undoubtedly influence office design in the coming years. A notable change is the increased use of break rooms or designated spaces where employees can step away from their work environment to recharge. These spaces go beyond just a place to sit; they are designed to help employees de-stress, reflect, and refocus. For instance, some companies are incorporating relaxation areas with comfortable seating, ambient lighting, and even calming features like water fountains or greenery. Others have added quiet rooms or meditation pods that allow employees to take short mental health breaks during the day.
According to a study by Oxford Brookes, Gen Z places a high value on mental health as a top priority in the workplace, prompting employers to adapt in order to meet the needs of this evolving workforce. Companies like Google and Microsoft have already embraced these changes, offering wellness programs, on-site counsellors, and flexible workspaces that prioritise well-being. As mental health becomes a cornerstone of workplace culture, businesses will need to implement such features to attract and retain top talent from these generations.
To conclude, businesses will need to continue incorporating green spaces to attract and retain top talent, as this is a cost-effective investment for long-term success. Regarding technology, companies will be compelled to meet the growing demand from Gen Z, who have been raised in a tech-driven world, and Gen Alpha, who will be even more technologically savvy. As the majority of the workforce shifts toward these generations, businesses will face pressure to integrate technology into both their operations and office designs. While larger companies may find it easier to adapt, smaller businesses could struggle to secure the necessary funds for these changes. However, failure to invest in technology could hinder their survival in a competitive market.
Additionally, businesses must prioritise diversity and inclusivity and ensure they are creating supportive environments for all employees. Finally, companies should recognise the importance of mental health by providing dedicated breakout areas, allowing workers to recharge and maintain well-being in the workplace.
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