NOS BPO company
NOS BPO company

Opportunity with outsourcing

Outsourcing your business processes to NOS means you can focus on what you do best while we work on boosting your revenue and improving your customer loyalty.

Market Intelligence & Telemarketing

As a GDPR compliant business, we carefully monitor raw data received through our global professional networks, structured commercial partnerships, website analytics and software investments. We combine this raw data with our person-centred telemarketing approach to qualify live and active opportunities in real time, generating quality leads for your business.

Customer Experience

Our CX solution is designed to revolutionise the way your customers interact with your business. We employ personalised strategies alongside advanced technology to ensure that every interaction is seamless, memorable, and beneficial for your business during and after the construction phase. From optimising communication channels to anticipating and exceeding customer needs, we aim to foster loyalty, satisfaction, and long-term success for your business.

Data Analytics

Consumer purchasing trends are constantly changing. Our data analytics service provides comprehensive insights and actionable intelligence from your business’ historic data. Leveraging cutting-edge analytical tools and techniques, we explore your data to uncover hidden patterns, trends and correlations that can inform your decision-making.

Virtual Reception

Our virtual reception service provides a seamless and professional way of managing your incoming enquiries. Our trained personnel make sure every call is handled efficiently and courteously representing your brand with care and serving as a valuable extension to your team. We’ll handle the day-to-day comms ensuring that every caller has a positive experience.

Consulting

Sometimes you need to refresh you strategy to unlock your company’s full potential. We lean on our expertise and industry insights to analyse your current operations, identify areas for improvement, and develop tailored strategies to achieve sustainable business growth. From startups to established enterprises, our business consulting service empowers you to make informed decisions, optimise performance, and stay ahead in today’s dynamic marketplace.

Credit collection

We understand the importance of maintaining your brand integrity and preserving customer relationships throughout the collection process which is why we prioritise transparency and ethical practices in our debt recovery approach. We’ll help you follow up on overdue invoices or other outstanding debts to minimise your financial losses.

“We’ve found Nsibandze Outsourcing to be a great consultancy with infectious enthusiasm. They’ve given us opportunities to be involved in some projects which we would have had no knowledge of without their help.”

– Managing Director, Workplace Design and Build

Our clients are the unsung heroes who create amazing spaces, products and services that keep the world moving

Although Construction and Commercial Real Estate is our primary sector, our skillset allows us to lean into new dimensions. We’re building up our ambitious team and unparalleled understanding in other industries. If you don’t recognise your own category here, you could be the trailblazer. We’ll do all we can to help.
Commercial real estate

Our broadest market is in corporate construction and the myriad stakeholders involved. Our clients are the architects and D&B companies designing workspaces, the commercial property agents finding occupiers for them, and everyone in between. Project managers, contractors (including subbies), furniture dealers, even corporate horticulturists. Because of our conversations with the right people, office fitouts have come to life in London, projects have completed in Tel Aviv, and specialist materials have been sourced in Berlin. Local knowledge, global reach.

Manufacturing

Our experience in manufacturing spans paper and trade printing as well as textiles and apparel.

Healthcare

We’ve been working with PPE providers for both medical and construction settings.

Media

Our media experience takes us into the production and distribution of OOH advertising, as well as forging new connections between influencers and brands for endorsement opportunities.

NOS Contact Us

Get in touch

If you’re ready to take your business to the next level, we want to hear from you.